Frequently Asked Questions

How do I register for an account?
Account registration is automatically done once you are enrolled into the program.
Once your account is created, you will receive an email containing your username and password. You are advised to change your password during your first login.
I forgot my password.
If you forgot your password, follow these steps:
  1. Click the Forget Password? link in the homepage
  2. Enter your username (i.e. the email address you used to login)
  3. An email will be sent to your email address containing your new password
  4. You may need to check your Spam folder if you do not see the email
I would like to change my password.
If you would like to change your password, follow these steps:
  1. Click the My Profile link from the side panel
  2. Enter your Current Password into the form
  3. Enter your new Password
  4. Re-type your new Password
  5. Click the Submit button to confirm password change
How do I view my Quarterly performance data?
After you login, click on the Quarterly link from the side panel. You will be able to view your Quarterly Sales Rewards, *Quarterly Bonus Rewards, and *Quarterly Service Rewards.
* For eligible partners only
How do I view my Annual performance data?
After you login, click on the Annual link from the side panel. You will be able to view your Annual Sales Rewards here.
Where do I view my Members Information and how can I change my information?
You can view your Members Information in the My Profile page. You cannot, however, change any of the information from the site. If you wish to change any of your information, kindly contact us at [email protected].